Customer support & ticketing
Conversations become first-class tickets: assigned, tracked, resolved.
Path B / Enhance what you've built
Add ProxyLink to your MCP server
in minutes.
ProxyLink drops into your existing ChatGPT app or Claude connector as an MCP module, unlocking customer support, ticketing, save offers, and subscription management.
What it unlocks
Production capabilities, ready out of the box.
Automated save offers
Reduce churn at the moment of intent with offers tuned to each customer.
Subscription management
Pause, swap, or upgrade with billing-aware actions inside the conversation.
Analytics & conversion tracking
Resolution rates, escalations, and retained revenue are observable.
Drop-in module
Connect once. Works with what you've already built.
ProxyLink is added as an MCP tool alongside your existing server, knowledge base, and branding.
OpenAI
ChatGPT apps
Available now
Anthropic
Claude connectors
Available now
Gemini extensions
Coming soon
xAI
Grok tools
Coming soon
Reliability & security
Built to run in production.
Reliability
99.95% uptime Multi-region, with automatic failover and a status page.
Idempotent calls & retries Exponential backoff and keys for safe retries.
Structured errors Typed error codes, request IDs, and trace links.
Observability hooks OpenTelemetry traces, metrics, and webhook events.
Security
OAuth 2.0 & OIDC Drop-in auth flows for ChatGPT apps and Claude connectors.
Data isolation Per-tenant keys and no shared state across customers.
Tenant-level permissions Scoped API keys, role access, and allowlists.
Audit logs Every privileged action recorded and exportable.
Monitoring & observability
See production behavior. In real time.
Logs, traces, and webhook events out of the box, with request IDs to prove what happened.
app.proxylink.co/logs
200 GET/v1/conversations/cs_38a442ms
201 POST/v1/tickets118ms
200 POST/v1/mcp/dispatch214ms
401 POST/v1/mcp/dispatch9ms
500 POST/v1/subscriptions/sub_4a1812ms
Request trace
req_01HZK3F8N7P6Y9X2VQA4WBE5RJ
auth.verify
kb.retrieve
tickets.create
webhook.emit
Docs & SDKs
Everything you need to ship, in one place.
First-party SDKs, an API reference, and example servers you can clone today.
MCP integration guide
Add ProxyLink to your existing server in 5 steps.
API reference
Endpoints, schemas, error codes, and webhooks.
Example repos
Reference servers in TypeScript and Python.
Webhook events
Event catalog with payloads and retry semantics.