Your customers are
using AI products.
Meet them there.
Consumer AI products (like ChatGPT) are the next great customer support channel. Control, monitor, and improve the experience with ProxyLink.
CONTROL THE EXPERIENCE
Take control of the customer
experience inside consumer AI
products.
Your customers are already using AI tools for support. ProxyLink lets your CX team operate directly inside those conversations with full agent-level functionality, so you stay visible, in control, and
on-brand wherever customers ask for help.
Reduce Customer Churn
When customers ask to cancel, give them a reason to stay.
Continuously Improve CX
Actionable insights on the experiences you deliver. And the tools to make them better.
Audit the training data relied on by consumer AI
Audit the training data relied on by leading foundation models. Understand the answers given to your customers and why.