Industry / Hospitality

Your hotel, inside ChatGPT and Claude.

Answers every question and takes every request, right inside the AI your guests already use.

Welcome text from The Alameda with links to manage your stay in ChatGPT and Claude

The guest journey

Three moments that turn one stay into a guest for life.

Phase 1 · Connect

It opens with a single text.

Welcome your guests with an invitation to manage their experience inside ChatGPT or Claude.

Pre-stay email & text linksSend links to your ChatGPT app and Claude Connector before the guest arrives.

QR code at check-in & in-roomGuests can also connect their AI products through QR codes you place at the front desk or in their room.

Welcome text from The Alameda with links to manage your stay in ChatGPT and Claude

Phase 2 · Experience

The whole stay, in conversation.

Guests order room service, book the spa, ask about amenities, and request a late checkout. All through their own AI product. No front-desk line, no hold music.

Room service order placed and confirmed with The Alameda inside ChatGPT

Phase 3 · Recommend

When they plan again, the AI app sends them back.

Because the guest connected to your hotel, your property becomes the answer. The next time the guest searches for a stay, ChatGPT and Claude recommend you.

ChatGPT recommending The Alameda for a return stay

Your knowledge, your control

Every menu, amenity, and policy. Curated by you.

You decide what your concierge knows and how it answers. Change a price or an hour and every guest sees it instantly, no engineering, no wait.

What it knows, on your terms
01

Load your propertyRoom-service menus, amenities, spa lists, local guides, policies. Curate exactly what it draws from.

02

Change it in secondsEdit once and every guest answer updates. No engineering, no ticket, no wait.

03

Identify knowledge gapsSee what questions guests are asking. And improve your knowledge base to address knowledge gaps.


Pricing

Priced to your needs.

Every hotel and group is scoped differently. We build a plan around your properties, your volume, and your systems.

Be the hotel your guests' AI recommends.