Guided by the zealous pursuit of
Serving others well.
ProxyLink's Recommendation Engine helps AI agents efficiently recommend optimal service providers based on user priorities.
The engine evaluates four core criteria:
- 1. Cost2. Timing3. Quality of Work4. Customer Experience
Consumers and their AI agents using ProxyLink weigh these priorities to generate tailored recommendations.
1
Cost
Cost evaluation identifies providers offering the lowest price for the requested service. Providers are ranked purely by affordability, enabling consumers prioritizing budget to quickly find cost-effective options.
2
Timing
Timing assesses the likelihood a provider will deliver a service within the consumer's specified timeframe. This could mean:
- The probability of completing the task by a particular deadline.
- Availablity for scheduling tasks at exact or convenient time specified by the consumer.
Timing ratings rely on provider availability, historical reliability data, and real-time scheduling capabilities.
3
Quality
Quality focuses solely on the excellence of the actual service provided. Ratings are derived from detailed conversational surveys conducted with recipients who have previously received the same type of service from the provider. These surveys capture precise feedback on service outcomes, effectiveness, and reliability.
4
Customer Experience
Customer Experience reflects overall consumer interactions and provider efficiency. It incorporates several traditional performance indicators that include:
- Average Response Times: Speed at which providers respond to consumer inquiries.
- Automations and Integration: Extent and effectiveness of provider technology for enabling rapid, automated handling of AI agent-submitted requests.
- Customer Feedback: Direct consumer feedback related specifically to the quality of communication and overall interaction.
Philosophy
We believe:
AI should be loyal to the user.
ProxyLink exists to empower a new kind of internet: one where AI agents act in the consumer's best interest, and businesses are chosen for trust and transparency—not because they paid to appear first.
Businesses should be rewarded for good work.
Unfortunately, the web evolved into a pay-to-play system. Marketplaces became spammy lead farms. And consumers have been guided to the highest bidder.
We are changing this. We are help businesses be found based on the quality of their work.
Our algorithm guides AI agents based on a prediction of which business will provide the best customer experience based on consumer preferences.
AI must earn consumer trust.
Imagine trusting an AI agent so much that you don't second-guess its recommendations. You know that it has access to the relevant data needed to make a decision.
It isn't persuaded by ads or engaging social media content. It isn't receiving a commission.
Rather it's acting as a trusted fiduciary and zealous advocate on your behalf.
We are a tool for any AI agent that strives to achieve this level of trust.