Welcome to the future of customer experience
Turn messy knowledge, risky requests, and fragmented AI touchpoints into reliably great CX.
Maintain a Clean & Compliant Knowledge Base
Connect content sources, identify issues, and delegate tasks to correct them
Integrate, don't migrate
Connect your existing tools and platforms. ProxyLink unifies them all into a single source of truth.
Connected Articles
632
Issues Identified
18
Handle Secure Proxy Transactions
Customers are delegating tasks to third parties (a.k.a. "Proxies"). Confirm each Proxy's legitimacy and scope of authority. Authenticate the end customer. Respect the customer's request
Facilitate proxy requests — while putting trust and security first.
Every proxy request is scoped, authenticated, and limited. ProxyLink ensures each request is explicitly authorized by the customer.
Scoped Authority
Limited permissions
Rate Limited
20 requests/hour
Audited
Full request logs
Deliver Support Via MCP
Enable any MCP-compatible AI model to provide customer support. Allowing your customers to resolve support inside their own AI tools.
Control how knowledge is retrieved by consumer AI tools.
Select which knowledge source articles should be accessible through your MCP server.
How to manage users
Password reset steps
Price adjustment policy
Holiday promotion terms
The ProxyLink Suite
Four integrated pillars working in harmony to transform your customer experience
Connect
Unify all your tools and platforms into a single source of truth
Clean
Automatically identify and fix content that breaks trust
Comply
Execute secure proxy transactions with full audit trails
Delight
Deliver consistently great CX through MCP-powered automation